Get in touch
Get in touch
Get in touch
/ faqs /

Things you need to know, about us.

Below we answer the most obvious questions. If you have any doubts, do not hesitate to contact us.

About Hi Interactive

Hi Interactive is an AI-driven company focused on designing and developing corporate software and customer-facing applications with great user experience. We help organisations untangle interface legacy and turn complex challenges into intuitive, scalable solutions.

We deliver projects, complement your team, and build AI agents for your interfaces. We also offer the Hi Studio Program, an interface governance model, and interface legacy assessments, helping clients build scalable, high-performance applications.

Most partners help you ship interfaces. Hi Interactive helps you prevent interface legacy before it turns into delivery delays, inconsistent experiences, governance gaps, and rising maintenance costs. We operate at lead level from day one, accelerating execution while reducing dependency and operational overhead. AI is embedded into the delivery model itself, integrated with governance, design systems, and scalable front-end architecture. The result is faster releases, lower operational friction, and digital products your teams can evolve with confidence.

We are in USA and Portugal. Our CoE is based in Portugal to serve worldwide clients.

Hi Interactive has been delivering digital products and services since 2014.

We have experience across multiple industries including finance, energy, health, retail, and real & estate.

Services and Expertise

Our process combines discovery, user research, wireframing, prototyping, design systems, and front-end development—always centered on users and aligned with business goals.
Yes, we are experts in OutSystems and modern front-end technologies like HTML, CSS, JavaScript, and React, and many more.
We’ve worked on 100+ OutSystems projects and collaborated with enterprise clients to improve UI, performance, accessibility, and maintainability on the platform.
We follow usability heuristics, user testing, accessibility standards, and design systems to ensure every interface is intuitive, inclusive, and efficient.
Yes! We create design systems that bring consistency, scalability, and speed to product teams—tailored to your tech stack and user needs.
Absolutely. We customize each solution to your specific business and technical context, whether it’s building from scratch or improving existing applications.

Clients and Case Studies

We have strong experience in banking, insurance, energy, health, logistics, and consumer goods.

You can explore our case studies on our website’s Work or Case Studies section.

We focus on usability metrics, user satisfaction, business KPIs, and long-term maintainability.
Faster development cycles, improved customer experience, higher user adoption, and better scalability of digital platforms.

Collaboration and Work Process

We work in close collaboration through regular touchpoints, agile methodologies, and transparent communication.

Yes. We can join at any phase—strategy, design, development, or optimization.
Both. We adapt to the needs of growing startups and large enterprises.
We prioritize clarity and planning from day one, working with realistic roadmaps and agile delivery to stay on track.

Innovation and Culture

We invest in continuous learning, design thinking, and internal R&D to stay ahead of trends and deliver innovative solutions.
Our deep UX focus, cross-functional collaboration, and attention to detail across every layer of the product.
We follow inclusive design principles and promote digital accessibility, diversity, and responsible tech choices.

Getting Started

You can reach out via our contact form, email us directly, or connect through LinkedIn.
A PoC allows you to validate ideas quickly, minimize risk, and align stakeholders—before scaling.
Your business challenge, project goals, technical constraints, and timeline are a great start.
Yes, we offer an initial consultation to understand your needs and recommend the best approach.
We’ll schedule a discovery call, analyze your needs, and propose a tailored plan with scope and timeline.

Support and Maintenance

Yes, we offer long-term support and maintenance packages to keep your solution stable and optimized.
We manage updates proactively, ensuring your application stays secure, accessible, and aligned with evolving user needs.
We investigate issues promptly, provide clear communication, and offer long-term solutions, not just quick fixes.
We’ll schedule a discovery call, analyze your needs, and propose a tailored plan with scope and timeline.

Pricing and Contracts

Pricing is based on project complexity, scope, and duration. We provide detailed proposals tailored to each client.

We offer both, depending on your preference and project requirements.
No. We ensure full transparency in budgeting and deliverables from the beginning.

OutSystems and Low-Code Development

We bring a user-focused approach to OutSystems, ensuring your app is not only fast to build, but delightful to use.
Speed, flexibility, scalability, and lower cost of ownership. You can iterate fast and go to market quickly.
Yes. We handle migrations with minimal disruption, ensuring better UX and maintainability in the new platform.
Because we combine deep UX design with OutSystems technical know-how—bridging the gap between functionality and usability.

Careers at Hi Interactive

Yes! Check our Careers page or follow us on LinkedIn for current openings.

Collaborative, inclusive, and innovation-driven. We value curiosity, craftsmanship, and team spirit.
You can apply directly through our website or email us your portfolio and CV.

Miscellaneous

Yes. We offer tailored workshops and knowledge-sharing sessions on design systems, UX, and OutSystems development.
Yes, we’re happy to welcome clients and partners. Just schedule your visit in advance.
We actively participate in events like OutSystems One Conference and host our own events like Hi Talks and Hi Masterclass.

Let’s build something extraordinary together.

Reach out to explore tailored solutions for your business challenges.

New Jersey - USA

Hi Interactive Corp. 1030 Salem Road Union, NJ 07083

Lisbon - Europe

Alcântara-Rio Bloco A, nº36 – 2º Dto, R. Cozinha Económica 1300-149 Lisboa

Contacts

info@hi-interactive.com
+351 213 630 796

Follow us
Facebook-f X-twitter Linkedin-in Youtube Instagram

Get in Touch

Fill out the form with your contact information.
Please enable JavaScript in your browser to complete this form.
Add Your Heading Text Here